Best Creators Guides Creators Fansly Blocking Users & Chargebacks Guide

Fansly Blocking Users & Chargebacks Guide

Learn what happens when you block a fan, how existing purchases are treated and when Fansly may deduct earnings after a refund or chargeback.

Blocking a user on Fansly is a privacy and safety action, but it can also affect active subscriptions and refunds. Creators should understand what blocking does before using it in a payment dispute.

What happens when you block someone

Fansly says a blocked user can no longer view your profile or contact you. The user also loses access to subscription content associated with the blocked creator.

Previously purchased media can remain available

Fansly’s current security guidance says fans generally retain access to media they already purchased. In exceptional situations creators can contact support and ask the platform to investigate removal.

Blocking an active subscriber does not automatically erase the payment

Fansly notes that subscriptions are not automatically refunded solely because the creator blocked the user. However, if a refund is later approved, the amount can be deducted from creator earnings.

Creators are protected from most chargebacks

Fansly says it shields creators from chargebacks in most cases, while reserving the right to deduct earnings in unusual circumstances such as an abnormally high chargeback rate or cases where creator fault is established.

Blocking is not a substitute for support

If the issue involves harassment, fraud, purchased media or a payment dispute, document the situation and contact Fansly Support when necessary instead of assuming blocking alone resolves the financial side.

Best Creators tip

Best Creators tip: keep evidence before blocking in serious disputes

Save relevant transaction details, usernames and message context before taking action. That gives support more information if the case later involves a refund, abuse report or chargeback.

Official platform sources

Official Fansly sources

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